Frequently Asked Questions

The process is simple: (1) Choose your preferred model and variant, (2) Submit an enquiry or visit our showroom, (3) Get a quotation with pricing and financing options, (4) Submit booking with deposit, (5) Complete loan application (if financing), (6) Upon approval, make remaining payment, (7) Collect your new car!

Delivery time varies by model and color. Popular variants typically take 2-4 weeks. Limited colors or high-demand models may take 4-8 weeks. We'll provide an estimated timeline when you book.

For salaried employees: MyKad, latest 3 months payslips, latest 3 months bank statements, EA form. For self-employed: MyKad, latest 6 months bank statements, SSM registration, latest 2 years tax returns.

The minimum down payment is typically 10% of the car price. However, this may vary based on the bank and your credit profile. Putting more down reduces your monthly payment and total interest.

Interest rates typically range from 3.0% to 3.8% per annum depending on the bank, your credit profile, and any ongoing promotions. We work with multiple banks to find you the best rate.

All new Proton vehicles come with a 5-year unlimited mileage warranty. This covers manufacturing defects in parts and workmanship.

Service intervals are every 10,000km or 6 months, whichever comes first. Regular servicing at authorized centers maintains your warranty.