Privacy Policy

1. Introduction

Welcome to Elsie Proton ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website elsie-proton.com and use our services.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

• Fill out contact forms or test drive booking forms
• Use our loan calculator
• Interact with our AI chatbot (Elsie)
• Subscribe to our newsletter
• Connect your social media accounts for business purposes

This information may include your name, email address, phone number, and vehicle preferences.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Schedule test drives and follow up on your vehicle interests
• Send promotional communications (with your consent)
• Improve our website and services
• Manage our social media presence and engagement

4. Social Media Integration

Our platform integrates with social media services including Facebook, Instagram, TikTok, LinkedIn, and YouTube. When you connect these accounts for business purposes, we may access certain information from these platforms in accordance with their respective privacy policies and your authorization. This includes the ability to post content and manage comments on your behalf.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We may use third-party services for analytics, payment processing, and other business operations. These third parties have their own privacy policies governing the use of your information.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for social media integrations

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.